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Activated replacement SIM - telling me to buy new plan

JanJ0390
Newcomer

‎28-01-2025 05:51 PM - last edited on ‎28-01-2025 09:25 PM by The Legend

Hello, I blocked my sim 2 weeks ago and today I received a new one, however I still spent 13€ for month plan and now when I activated my new sim card it wants from me again to buy a plan, but I should have a plan already from 20/12 to 20/01. What Can I do?

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dalyer
The Legend
The Legend

‎28-01-2025 09:22 PM - edited ‎28-01-2025 09:24 PM

> but I should have a plan already from 20/12 to 20/01.

But it's now 28/01 so the above plan will have expired and you presumably need to buy a new one? 

What does your My48 account Dashboard say about your current membership plan status and expiry date? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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