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2gb of internet used over night once plan renewed

rozabelle
Newcomer

‎05-09-2017 07:27 AM

My package renewed at midnight last night. My data usage in 7 hours since my renewal was 2gb- my phone is also on wifi while this happened - up to the renewal at 12 o lock the usage wasn't this high - but 2gb in 7 hours for a phone connected to wifi and actually being used!
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2 REPLIES 2

dalyer
The Legend
The Legend

‎05-09-2017 08:10 AM

What exactly does your My 48 account say about your membership status, expiry date and allowance balances?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎05-09-2017 03:41 PM

Any update @rozabelle?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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