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sim card

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glenvale
Newcomer

‎24-12-2017 09:50 AM

i got an iphone so i had to get a micro sim now im no longer using t iphone and still have my old phone and old sim its saying no service how do i or can i reactivate an old sim.

 

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dalyer
The Legend
The Legend

‎24-12-2017 10:47 AM

Presumabty the "old phone" uses a SIM different in size to the iPhone one?

If that's the case then you probably need to order a replacement SIM:

 

Change my SIM

 

Note that you order a "trio" SIM and this can be used as a nano, micro or mini/standard SIM as required:

 

npthr-35203-lg-650x489[1].jpg

 

Alternatively if you contact 48 support (see the link in my signature below) perhaps they would be able to reactivate the old SIM (and, in doing so, disable the one that was used in the iPhone).

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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dalyer
The Legend
The Legend

‎02-01-2018 05:13 PM

Did that help at all @jesute?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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