48 Community

crazyelanor · ‎04-10-2017

My phone keeps going out of network , it ok one min then loses service, i cant make or recieve call or texts . Samgung S4 19505 not a new sim card.

dalyer · ‎04-10-2017

Switch off, take the SIM out, gently clean it, put it back in, switch on and see if that makes any difference.
If not then you may need a replacement SIM.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎04-10-2017

Did that help at all @crazyelanor?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

jajuriea · ‎04-10-2017

I have the same problem, i am using note 5.. ive done all the steps and went on other forums and try different things but nothing worked for me..

dalyer · ‎04-10-2017

Did it ever work for you?

You may need a replacement SIM - for some reason some SIMs seem to "go bad" for no obvious reason.

Doesn't make sense to me but seems to happen.

You can get a replacement SIM here:

Change my SIM

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎05-10-2017

Any update @jajuriea?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

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