48 Community

Robertd3859 · ‎27-10-2020

hi there can anyone help me out here I am trying to remove my payment method as I have switched network providers?

dalyer · ‎27-10-2020

Strange - there doesn't seem to be a way to delete registered card details on the new site!

There really should be.

You probably need to contact 48 support about this so.

In the meantime at least make sure to disable auto membership renewal if enabled.

That way you will not be charged anything more even if your card details remain registered.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎27-10-2020

Strange - there doesn't seem to be a way to delete registered card details on the new site!

There really should be.

You probably need to contact 48 support about this so.

In the meantime at least make sure to disable auto membership renewal if enabled.

That way you will not be charged anything more even if your card details remain registered.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Robertd3859 · ‎27-10-2020

thank you I will do

dalyer · ‎27-10-2020

Maybe you can do it via the app but the app is not working for me at the moment unfortunately.

Just spins when I try to launch it/login.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

remove payment method