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remove payment method

Newcomer
Posts: 2
‎27-10-2020 02:50 PM
hi there can anyone help me out here I am trying to remove my payment method as I have switched network providers?
Posted from Samsung SM-A202F
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Re: remove payment method

[ Edited ]
The Legend
Posts: 15,797
‎27-10-2020 02:53 PM

Strange - there doesn't seem to be a way to delete registered card details on the new site!

There really should be.

You probably need to contact 48 support about this so.

In the meantime at least make sure to disable auto membership renewal if enabled.

That way you will not be charged anything more even if your card details remain registered.

 

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then please see here.

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Re: remove payment method

[ Edited ]
The Legend
Posts: 15,797
‎27-10-2020 02:53 PM

Strange - there doesn't seem to be a way to delete registered card details on the new site!

There really should be.

You probably need to contact 48 support about this so.

In the meantime at least make sure to disable auto membership renewal if enabled.

That way you will not be charged anything more even if your card details remain registered.

 

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then please see here.
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Re: remove payment method

Newcomer
Posts: 2
‎27-10-2020 02:55 PM
thank you I will do
Posted from Samsung SM-A202F
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Re: remove payment method

The Legend
Posts: 15,797
‎27-10-2020 03:08 PM

Maybe you can do it via the app but the app is not working for me at the moment unfortunately.

Just spins when I try to launch it/login.


I am not a 48 employee so if you need to contact 48 support then please see here.
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