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iPhone activation

MikeyH4007
Newcomer

‎03-01-2021 08:21 PM

When activating my iMessage I have to send a message to a UK number(+447786205094) but when I try to send the message it says Not Delivered, someone help!

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3 REPLIES 3

dalyer
The Legend
The Legend

‎03-01-2021 09:45 PM

You need cash credit on your account to pay for international SMS messages. 8c per SMS to the UK.

https://48.ie/charges/international-calls

And unfortunately Apple's stupid iPhone/FaceTime/iMessage activation process requires such UK SMS messages to be sent. So the solution should be to put €1 cash credit on your account then turn the iPhone off and on again and the activation process should succeed.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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MikeyH4007
Newcomer
In response to dalyer

‎04-01-2021 10:13 AM

I already added 2euro to my account and then turned on and off my phone to send the message yet it still says undelivered.

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dalyer
The Legend
The Legend
In response to MikeyH4007

‎04-01-2021 11:59 AM

OK - I don't know why that is so.

Once you have cash credit on your account to pay for UK/international texts they should send OK.

Can you send texts otherwise (to Irish numbers)?

You may need to contact 48 support and/or Apple support.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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