48 Community

Answering message not activating when number is called

Roaming not working in France

I am roaming in France and when I try to use my phone it says I am out of minutes and data. I just set up my account yesterday and have not used any. Anyone can help

Random calls/scam numbers - how to stop?

Every day/night I'm receiving alot scam calls and sometimes calls from people saying they have missed calls from me. Do 48 have a fraud team that can look into this

SIM not receiving messages or calls

Can't proceed with payment

I am not able to proceed with the payment. Is your website down?

Number didn't port over - why?

I have asked to move my number but it didn’t. Can you help? It should be 0851151045 and not 0894975577

Plan renews 26th, no data, ordered more but didn't work

Hi , my data renew the 26th but I my data gone today , and I order more data today but didn’t work , but I pay from the card already

Payment deducted twice

Hi,I recharged my plan for a month, initially it showed error for payment and for second time when i tried to pay, my payment was deducted twice. Can you help to get the refund please.Thanks

I can’t top up my number

I have a problem I can’t Tom up my number.

India calls not received

I’m not able to receive calls from India.Do people back there need to recharge international service pack ?I was able to call someone in India but now the same number is not working.What is required to be done for people in India to call me on my Iri...