30-05-2016 12:59 PM
30-05-2016 03:06 PM - edited 16-04-2024 07:52 PM
You need cash credit to pay for international calls.
Or if it's a landline dial using the 048 prefix for calling NI numbers as national numbers from the Republic instead of using the normal UK 00 44 prefixes. In that case your membership or landline calls add-on allowance should cover it.
Hope this helps.
30-05-2016 03:06 PM - edited 16-04-2024 07:52 PM
You need cash credit to pay for international calls.
Or if it's a landline dial using the 048 prefix for calling NI numbers as national numbers from the Republic instead of using the normal UK 00 44 prefixes. In that case your membership or landline calls add-on allowance should cover it.
Hope this helps.
30-05-2016 08:18 PM
31-05-2016 07:33 AM - edited 16-04-2024 07:53 PM
OK glad that worked.
Just to clarify NI landlines called using the UK 00 44 prefix are international calls and charged from your cash credit balance.
But when called using the 048 prefix they're Irish national calls and covered by membership or add-on landline allowance balances.
22-05-2024 09:17 AM
22-05-2024 09:22 AM - edited 22-05-2024 09:38 AM
Do you have an active membership plan and cash credit on your account to pay for UK/NI calls dialled using the +44 (or 00 44) prefix?
If you call an NI landline using the 048 prefix rather than the +44 (or 00 44) prefix then the call will be treated as an Irish national landline call and will be covered by membership plan call minutes allowances.
If you need to contact 48 support about this then see the links in my signatiure below.