Want to cancel the move to 48 & get a refund

[UnaM9710]

I paid for a plan with 48 m, but my old number didn’t come to my new phone. I want to cancel my plan and get my €26 back, but I can’t because my old number is currently being transferred to this phone. Could you please help to get my money back?

[dalyer]

Nobody here on the Community Forum will be able to help you with this.

You'll have to contact 48 support about this.

See the link in my signature below or email them at support@48months.zendesk.com