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Unable to contact an agent

KevinT6351
Newcomer

‎14-05-2025 09:43 AM

Any time I press the icon to try and contact an agent it says error, connection unavailable. I know this is not true as my WiFi is completely stable. As a result, I can’t proceed with resolving my query
1 person had this problem.
0 Likes
3 REPLIES 3

dalyer
The Legend
The Legend

‎14-05-2025 10:39 AM

See the links in my signature below for all of the different ways to contact 48 support.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
1 Like

LiviaM1046
Visitor

‎15-05-2025 04:16 PM

The chat button often doesn't even appear, like now.

0 Likes

dalyer
The Legend
The Legend
In response to LiviaM1046

‎15-05-2025 04:53 PM

It hasn't worked for me for years. 

I just use email instead. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes