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Can't add my 48 eSIM to my iPhone 15

JamesG0572
Newcomer

So my 48 eSim arrived in the mail and I've just activated it and got a new phone number. Now I'm trying to add that phone number to my iPhone 15 Pro. I go to Settings | Add eSim and I'm presented with just two options:

  1. Transfer From Nearby iPhone
  2. Use QR Code

1 is no good as I want to use the new phone number, and 2 doesn't seem like much use since 48 didn't give me a QR code for the eSim or any way to generate one.

Has anyone been through this and knows how to fix it? 48.ie has already had three strikes and I'm ready to bail - including this fail, the other two were:

  • no My48 app in my country/region (Ireland)
  • 48.ie went offline for way more than "a few minutes" while I was trying to figure this out
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

48 don't do eSIMs:

48 definitely do have an app for Ireland: 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

2 REPLIES 2

dalyer
The Legend
The Legend

48 don't do eSIMs:

48 definitely do have an app for Ireland: 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

JamesG0572
Newcomer

Thanks for the info. I just assume that everyone does eSims so I didn't check. Then again, I don't see anywhere on 48.ie where they make it obvious that they don't do eSims - it'd save them and us a lot of trouble.