03-02-2016 08:43 AM
03-02-2016 09:10 AM - edited 03-02-2016 09:10 AM
You should contact 48 support about this as they can investigate on the network side.
http://www.48months.ie/help#ask-a-48-agent
Hope this helps.
03-02-2016 08:10 PM
Did you get onto support about this?