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Sim change

luwisaa
Newcomer

‎28-01-2016 04:49 PM

Hi there,

I have switched sims yesterday, but it says 'searching for network' still, seemingly it didn't cross over to my new one,

Can you help me with this?

Many thanks,
Luisa
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2 REPLIES 2

dalyer
The Legend
The Legend

‎28-01-2016 09:29 PM

Does the old sim still work?
What networks do you see when you manually scan?
You may need to contact 48 support for assistance with this:

http://help.48months.ie/requests/new

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎29-01-2016 02:45 PM

Any update?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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