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SMS not sending

Newcomer
Posts: 1
‎15-10-2020 01:43 PM

Hi,

I recently joing 48 and encounter now problems when sending text messages. I have an iphone 8 plus and I'm on the 100GB membership (unlimited calls & texts). When I try to send a message to a non iphone number, I get a 'not delivered' message (with a red exclamation mark). I've checked the web to look for solutions (smsc number etc) but I'm stuck and can't seem to find a solution.

Any help is much appreciated!!

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Re: SMS not sending

The Legend
Posts: 17,525
‎15-10-2020 01:55 PM

Any chance it's an iMessage issue if messages are going to other iPhone (and iMessage?) users but not non iPhone/iMessage users?

You might want to search for Apple/iPhone help on iMessage and how it works (or not!) to send regular SMS messages to non iPhone/iMessage users.

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: SMS not sending

Newcomer
Posts: 4
‎18-10-2020 12:12 PM
I joined over a week ago for my mothers phone. Am using a doro (non smart) phone. No txt will send. Not suprising as the network will simply not work at any time of the day. I cannt find a 48 employee to contact.
Posted from Generic Android 2.0
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Re: SMS not sending

The Legend
Posts: 17,525
‎18-10-2020 12:25 PM

@JPH9726 wrote:
I joined over a week ago for my mothers phone. Am using a doro (non smart) phone. No txt will send. Not suprising as the network will simply not work at any time of the day. I cannt find a 48 employee to contact.

 

https://community.48.ie/t5/Just-Hang-Out/No-network-since-Friday-evening/td-p/50611/highlight/false/...


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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