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locked sim

AliceD1788
Newcomer

‎18-10-2020 01:27 PM

I recently switched to 48 and i have my sim in the past week or so. My sim keeps locking at least twice a day. This never happened with my old provider?
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1 REPLY 1

dalyer
The Legend
The Legend

‎18-10-2020 03:26 PM

What exactly do you mean by the SIM locking?

SIM PIN locking is enabled on new SIMs by default.

But you can disable it if you don't want it.

You only have to enter the PIN when the phone is switched off and then on again - i.e. when the phone reboots.

Are you saying that you are being prompted for the SIM even when you do not reboot your phone?

Maybe your phone is crashing and rebooting unilaterally?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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