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Recharge problems

trushap4231
Newcomer
I can't recharge my number what to do
1 REPLY 1

dalyer
The Legend
The Legend

You'll need to post a bit more information than that if you want assistance from the Community Forum.

What exactly do you mean by "recharge problems/recharge my number"?

I presume you mean that you're trying to buy a membership plan? 

What happens when you try? 

Any error messages? 

When were you last able to successfully buy a membership plan?

Is your payment card still valid, not frozen via your online banking and there's enough money in the account to pay for membership if it's a debit card? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).