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Re: phone puk

Newcomer
Posts: 2
‎03-06-2020 10:12 AM
Hi.
My phone was off and I was trying to enter my sim password but I entered the wrong number 3 times and my phone locked.
Then the phone asked for the puk but unfortunately I don't know my puk.
Would you be able to give me the puk and would it be possible to change the sim card number.
Posted from Generic Android 2.0
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Re: phone puk

[ Edited ]
The Legend
Posts: 15,146
‎03-06-2020 01:06 PM

Log into your My48 account on the app or the website to get your PUK under Settings > My Details.

 

https://48.ie/my48/settings

 

You can change or disable your SIM PIN yourself on your phone.

In fact nobody else can change it as far as I know.

 

E.g.

 

Android:

 

https://www.digitalcitizen.life/how-change-or-remove-sim-pin-android-2-steps

 

iPhone:

 

https://support.apple.com/en-gb/HT201529

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: phone puk

Newcomer
Posts: 2
‎03-06-2020 03:29 PM
Thank you very much Dalyer.
Posted from Generic Android 2.0
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