Problem porting Virgin Mobile number to 48

[PatrickB1398]

dear sir,i gave wrong account number when joining 48 recently.this means i cannot port my existing number.i need 48 to delete all my information,so i can start again with the right virgin account number,can you help as i really want to be with 48 with my old number,thank you,patrick brennan

[dalyer]

You should still be able to port your number without starting from scratch.

Just follow the instructions here to try again with the correct account details this time:

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

If you still have problems then you'll have to contact 48 support for further assistance.

See the link in my signature below or email them at support@48months.zendesk.com