You'll need to provide a bit more information and context than that if you want assistance from the Community Forum.
What exactly do you mean by "phone not working"?
When was it working ok last?
What exactly is/isn't working now?
Connection to the 48 network - i.e. signal bars?
Incoming/outgoing calls?
Incoming/outgoing texts?
Mobile data?
What happens when you try to use outgoing services such as calls?
Any error messages?
Why do you phrase "I have added credit?" as a question?
What exactly do you mean by "credit"?
Cash credit?
Monthly membership plan?
Add-ons?
Do you have an active membership plan on your My48 account dashboard?
Are there any error messages on your phone?
Is your phone unlocked for use on any network?
What make and model of phone is it?
If you need to contact 48 support about this then see the links in my signature below.
