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Phone not working aboard?

rach97
Newcomer

‎12-08-2018 10:53 PM

Hi I’m currently in portugal and my phone is not working I can not receive calls or anything and my internet is not working??
1 person had this problem.
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2 REPLIES 2

dalyer
The Legend
The Legend

‎19-08-2018 01:35 AM

Are you on a Guido membership?

If not then nothing is going to work as EU roaming only works on Guido.

If you are on Guido can you scan for local networks and connect to any?

If not then see here:

 

https://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎19-08-2018 03:39 PM

Did that help at all @rach97?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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