48 Community

rach97 · ‎12-08-2018

Hi I’m currently in portugal and my phone is not working I can not receive calls or anything and my internet is not working??

dalyer · ‎19-08-2018

Are you on a Guido membership?

If not then nothing is going to work as EU roaming only works on Guido.

If you are on Guido can you scan for local networks and connect to any?

If not then see here:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎19-08-2018

Did that help at all @rach97?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Phone not working aboard?