Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not receiving code on my phone number

NurulA2221
Newcomer

‎21-04-2026 06:54 PM

Hi i have been having issues with my phone number basically issue is that I don't receive one time code on my phone number.

I tried changing sim location on the phone from sim_1 to sim _2 and also restart my phone, issue still there not receiving onetime code.

Can someone help me with this issue.
Thanks.
0 Likes
1 REPLY 1

dalyer
The Legend
The Legend

‎21-04-2026 07:04 PM - edited ‎21-04-2026 07:14 PM

What one time code are you referring to? 

How is this sent? 

If it's by text then can you send/receive regular texts? 

Were you ever able to receive the code in question?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
0 Likes