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No service

hajj
Newcomer
My iPhone 5a says no service for the past 2 days
8 REPLIES 8

dalyer
The Legend
The Legend

Did it work OK before this?

Did anything change on your phone?

Software update, settings changes etc.?

If you reboot and do a manual search for networks can you see and connect to 48?

If not what networks do you see?

Is roaming still enabled?

Did you roam abroad in the last few days?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all @hajj?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

joeyt2
Visitor
I have no phone coverage this morning it's a joke

Still no service very disappointed

 

Any update

dalyer
The Legend
The Legend
What happens if you do a manual search for networks?
Can you see and connect to 48?
If not try switching off, taking the SIM out, gently cleaning it, reinserting it, switching on and searching for/connecting to 48.
If none of that helps then you'll need to contact 48 support.
See the link in my signature below.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Suits that help at all @joeyt2?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.