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No service or signal - "emergency calls only"

Louises9229
Newcomer

Iv no service and it's saying emergency calls only.. why is this please

1 REPLY 1

dalyer
The Legend
The Legend

You'll need to post a bit more information than that if you want assistance from the Community Forum.

When was it working correctly for you last?

Did anything change - e.g. phone software update, settings changes, factory reset, new phone, returned from roaming abroad, etc.?

If it says emergency calls only then surely you do have a signal/connection to the 48 network/signal bars? 

If you don't then what happens if you do a manual search for networks - can you see and connect to 48?

If you switch off, reseat the SIM, and switch on again does it make any difference? 

Can you try the SIM in a different unlocked phone? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.