Can't call Spanish landline - says not enough minutes

[TimF6882]

I can't ring a land line in Spain. It says I don't have enough minutes?

[dalyer]

The message "not enough minutes" is misleading.

In order to be able to make international calls you need an active membership and cash credit on your account to pay for the call. 

Membership plan call minutes allowances don't cover international calls - only calls to Irish numbers.

See here for the charges that apply to international calls: 

• https://48.ie/charges/international-calls

See here for how to add cash credit to your account:

• https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268

If you need to contact 48 support about this then see the links in my signature below.