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Internet

CallumG3366
Newcomer
I have bought the credit but haven’t got any internet.
3 REPLIES 3

dalyer
The Legend
The Legend

When was it working ok for you last? 

What exactly do you mean by "the credit"?

Membership plan, add-on, cash credit? 

What does your Transactions page say about your recent payment?

Does your My48 account dashboard list an active membership plan? 

Are calls and texts working? 

Are your APN settings configured correctly for mobile data to work?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

CallumG3366
Newcomer
It’s been 3 hours still haven’t got internet from buying absolutely horrible….

Duplicate threads merged.

There's no need to create multiple threads about the same issue. 

Especially when I replied to your original post but you never responded with any clarifying information. 

If you want assistance from the Community Forum then you need to reply to posts like mine looking for additional information in an attempt to clarify the exact nature of your issue. 

Otherwise you'll need to contact 48 support as I previously suggested. 

To contact them see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).