48 Community

luke_f_2002 · ‎27-06-2017

If I get a new phone can I just swap in the existing sim from old phone. New phone is unlocked. Thanks

dalyer · ‎27-06-2017

Yes - if it fits.

Different phones take different SIM sizes - mini, micro or nano.

If you need a different size from the one you currently have then you can order a new trio SIM and use the appropriate size from that.

In that case choose the swap not block option.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎28-06-2017

Did that help at all @luke_f_2002?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.