Can't buy membership - "bundle in progress"

[SophieM7549]

Hi there recently signed my nanna up with 48 need to buy her a monthly plan but the phone says bundle in progress even tho it hasn’t been bought yet what can we do to change this and buy her plan

[dalyer]

This is a common problem for new joiners for some reason that has never been explained (or fixed!).

• https://community.48.ie/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=Bu...

You'll have to contact 48 support for assistance with getting this fixed. 

See the links in my signature below.