New phone want to change my number over

[dalyer]

Please explain what the issue is and what you are trying to do.

If you already have a 48 SIM with your number then you just put that into the new phone.

The number is already associated with the SIM and using a different phone doesn't change that.

If you want to port a number from another mobile provider then see here:

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com