My contract has stopped

[PatrickC6840]

My phone won't make calls or let me use data

[dalyer]

Do you have an active membership plan? 

What does your My48 account dashboard say about your current membership plan status and expiry date? 

• https://48.ie/my48

If you don't have an active membership plan then you need to buy one in order to use outgoing services. 

• https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105

What exactly is/isn't working? 

Connection to the 48 network - i.e. signal bars? 

Can you receive calls?

What happens when you try to make a call? 

Any error messages?

Are incoming/outgoing texts working?

You say that mobile data isn't working? 

Are your APN settings still configured correctly?

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

When was everything working ok last? 

If you need to contact 48 support about this then see the links in my signature below.