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Move number

Newcomer
Posts: 1
‎03-08-2021 04:30 PM

I tried to move my number before unlocking my phone, was this a mistake? they gave me a new number instead of moving my old one, and i no longer have access to my old number with my original carrier. I'm in the process of unlocking my phone, so when i finish will i be able to try again, or have i lost it completely?

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Re: Move number

The Legend
Posts: 16,480
‎04-08-2021 11:19 AM

Unlocking your phone has nothing to do with porting your number.

 

See here:

 

https://community.48.ie/t5/The-Knowledgebase/Getting-Started-Move-Your-Number/ta-p/53100

 

"If your old network SIM has no service or you cant receive the security code SMS then you'll need to make contact with your old provider as they'll have visibility of your old account."

 

Hope this helps.


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