Mobile data

[Divyanshuk5730]

I had transferred my sim from android to 15pro yesterday now i cant access calling and mobile data

[dalyer]

Is the new phone unlocked for use on any network? 

• https://48.ie/unlock-your-phone

Do you have a connection to the 48 network - i.e. signal bars? 

If not then what happens if you do a manual search for networks? 

Can you see and connect to 48?

If not then what happens? 

Any error messages?

Are your APN settings configured correctly for mobile data to work? 

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

What happens when you try to make a call? 

Any error messages?

Can you receive calls?

Can you send/receive texts?

Do you have an active membership plan? 

In some cases iPhones need to be activated on a new network.

This involves the iPhone silently sending an SMS messages to a UK activation server. 

This will fail silently if you don't have cash credit on your account to pay for the UK/international text message. 

If this might be the issue then you'll need to put €1 cash credit on your account, switch the phone off and on again, wait a little while, and see if that helps. 

If you need to contact 48 support about this then see the links in my signature below.