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Intermittent texts - dodgy phone or SIM?

MaeK8346
Newcomer

Only receive texts in an unreliable manner. Some never come through and some don't send. It's not the phone so the sim must be dodgy.

1 REPLY 1

dalyer
The Legend
The Legend

Others have previously reported similar unreliability with incoming texts so it may not be the SIM.

You should contact 48 support and check with them in case there could be some network routing issue impacting you.

See the link in my signature below or email them at support@48months.zendesk.com

What happens when a text fails to send?

Any error message?

Could you simply be in an area of patchy coverage?

You could also order a replacement SIM just in case but I doubt that a SIM fault would cause this sort of behaviour.

Could you try the SIM in another unlocked phone to see if that makes any difference?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.