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Htc

ballinderry1
Newcomer

‎12-09-2015 07:28 PM

Hi everyone. I cannot download the app on my HTC. It won't find it in my play store. I have no service and nobody is receiving my texts or calls. Can anyone help?
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2 REPLIES 2

dalyer
The Legend
The Legend

‎12-09-2015 10:22 PM - edited ‎12-09-2015 10:22 PM

Did it ever work?

Do you have data roaming enabled?

For data access are your settings correct?

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

When you manually scan for networks do you see 48 and can you connect to it?

Is the phone unlocked for use on any network?

 

What app are you referring to?

Can you contact Play Store at all?

Over wifi?

Over carrier data?

 

What happens when you try to send a text or make a call?

Any error messages?

Can you receive any calls or texts?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎13-09-2015 12:54 PM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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