15-06-2022 07:44 PM
I last used my sim in 2018 when it had to be reactivated. Since then I've lived in England using a UK number but now that I've moved back to Ireland I understand that the sim is no longer active, in fact I had to re-register my email address with 48 and create a new account. I spoke to one of the agents on chat and he told me they had no record of my phone number. I've ordered a new sim but I'm especially anxious to reclaim my old Irish mobile number. Would appreciate any and all help
15-06-2022 08:33 PM
You won't be able to do that.
That number will most likely have been recycled/reused for another SIM at this stage.
When you haven't bought membership for 12 months the account is deleted and the number gets reused.
15-06-2022 10:30 PM
Thank you for explaining it to me. Just as a matter of interest if the number isn't currently in use on another sim is it possible to request it on a new sim?
15-06-2022 11:01 PM
I doubt it but you'd have to ask 48 support.
But if neither they nor you (?) know what it was in the first place then it seems like a lost cause?