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Accessing cash credit on 48 account?

EleonoraS1130
Newcomer

3 hours ago - last edited 2 hours ago by The Legend

Hi, I just got a new phone number, which is not Irish. Now my question is, I still have credit on my 48 Sim, is it possible to move the money I have on 48's sim to another sim or anyway avoid to lose them?!

Thanks million

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dalyer
The Legend
The Legend

2 hours ago

@EleonoraS1130 wrote:

Hi, I just got a new phone number, which is not Irish.

What exactly do you mean by this? You can't have a non-Irish mobile number on an Irish mobile network such as 48. Please clarify exactly what you mean.

 

@EleonoraS1130 wrote:

Now my question is, I still have credit on my 48 Sim, is it possible to move the money I have on 48's sim to another sim or anyway avoid to lose them?!

You mean move cash credit on your 48 account to another mobile network account? No - you can't do that.

But if you have a positive cash credit balance on your 48 account and want a refund then you should contact 48 support to see if they can arrange for that.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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