Hotspot

[EllieOS8703]

How can I offer hot spot to other devices with my plan

[dalyer]

To use a hotspot on 48...

First make sure that you have an active membership plan, your APN settings are configured correctly, and mobile data works for web browsing and connected apps.

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

Second, configure your hotspot as normal: 

• Android: https://support.google.com/android/answer/9059108?hl=en
• iPhone: https://support.apple.com/en-ie/111785

If you're using an iPhone you may need to read this too - in particular the section titled "A note about personal hotspot setup on iPhones":

• https://community.48.ie/t5/The-Knowledge-Base/My-Internet-is-Not-Working/ta-p/45928

If you still have problems then you'll need to post back with detailed information about what you've tried, what's not working, any error messages you get, etc. 

If you need to contact 48 support about this then see the links in my signature below.

[ShirleyL6810]

I have the same issue as well with hotspot, I did the APN thing, it still won’t work, both my iPad and laptop won’t connect to my hotspot. When I was with Vodafone it works fine

[dalyer]

Did you read my previous reply? 

• https://community.48.ie/t5/Phones/Hotspot/m-p/75054/highlight/true#M7877

If that doesn't help then please explain in detail at what point precisely the instructions don't work for you. 

E.g. what exactly do you mean by "I did the APN thing"?

If you need to contact 48 support then see the links in my signature below.

[ShirleyL6810]

I didn’t see your reply first, when I say APN thing it just means I configured my phone. When I tried to join my iPad to my phone hotspot just comes up as “ unable to join…. Or unable to find Shirley’s phone “ I tried to turn off and on my both WiFi and Bluetooth it just won’t connect

[dalyer]

Bluetooth is irrelevant to hotspot issues. 

What exactly do you mean by "I configured my phone"?

Configuring the APN is only one step. 

You also need to enable/configure the hotspot on your phone to make it available to other devices to connect to.

The instructions that I posted previously have worked for everyone else as far as I know.

At least nobody has ever come back to say that they didn't.

I don't know why they wouldn't work for you too.

If you need to contact 48 support about this then see the links in my signature below.