Original text:
> Nao estou conseguindo carrega meu sim
> Preciso fazer uma recarga e não estou conseg
Google translation:
> I can't load my sim
> I need to recharge and I can't do it
It's better if you post in English if possible - you can use Google translate if necessary.
I presume that "load" and "recharge" refer to buying/renewing membership?
You don't explain what exactly you're trying to do (buy/renew membership?), what goes wrong, any error messages that you get, if you were previously able to successfully buy membership/add-ons/cash credit etc.
Please provide more details in order to help others to offer advice.
If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com
