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Got a new phone and my SIM won't work do i need a new SIM fo

sheehandan4
Newcomer

‎17-01-2020 09:24 PM

Got an s9 phone and my SIM won't work
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2 REPLIES 2

dalyer
The Legend
The Legend

‎17-01-2020 10:48 PM

You mean the SIM fits into the new phone but you're not getting any signal?
What happens if you do a manual search for networks?
Is roaming enabled?

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎18-01-2020 10:47 AM

Any update @sheehandan4?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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