Google Pixel 8a saying SIM not supported

[MarianC7284]

Hi

Just purchased new phone and getting error message saying sim not supported, any ideas?

Thanks 

[dalyer]

I presume that the phone is unlocked for use on any network?

• https://48.ie/unlock-your-phone

That handset may require a class C 1.8V SIM

• https://community.48.ie/t5/Just-Hang-Out/Google-Pixel-8-quot-SIM-no-longer-supported-quot-after-s-w/...

and if the 48 SIM that you have isn't a recent one you probably need to try a replacement:

• https://48.ie/help/sim-replacement

Be aware that you probably won't get 5G connectivity with that phone on 48 because Google don't whitelist 48/Liffey Telecom for 5G connectivity: 

• https://community.48.ie/t5/Internet/Can-t-get-5G-on-Google-Pixel-7-phone/m-p/62719/highlight/true#M7...

If you need to contact 48 support about this then see the links in my signature below.

[MarianC7284]

Thanks for the reply, i think the sim is the problem. I put my husbands newer 48 sim in and it worked fine so have ordered a replacement sim. Fingers crossed.

[dalyer]

Thanks for the update.

Hopefully the replacement works. 

But I presume that you didn't get 5G with your husband's SIM in the phone given what I posted about Google not whitelisting 48/Liffey Telecom for 5G connectivity?