05-08-2024 05:33 PM - last edited on 05-08-2024 05:58 PM by dalyer
Hi
Just purchased new phone and getting error message saying sim not supported, any ideas?
Thanks
05-08-2024 05:57 PM - edited 05-08-2024 06:44 PM
I presume that the phone is unlocked for use on any network?
That handset may require a class C 1.8V SIM
and if the 48 SIM that you have isn't a recent one you probably need to try a replacement:
Be aware that you probably won't get 5G connectivity with that phone on 48 because Google don't whitelist 48/Liffey Telecom for 5G connectivity:
If you need to contact 48 support about this then see the links in my signature below.
06-08-2024 07:18 PM
Thanks for the reply, i think the sim is the problem. I put my husbands newer 48 sim in and it worked fine so have ordered a replacement sim. Fingers crossed.
06-08-2024 10:20 PM - edited 06-08-2024 10:20 PM
Thanks for the update.
Hopefully the replacement works.
But I presume that you didn't get 5G with your husband's SIM in the phone given what I posted about Google not whitelisting 48/Liffey Telecom for 5G connectivity?