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Getting Error sim not supported contact you carrier

RISHABHK9212
Newcomer

‎25-10-2023 11:28 AM

Hi,
I bought a new mobile and I am getting this error that your sim is no longer supported contact your carrier.
Thanks
2 people had this problem.
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1 REPLY 1

dalyer
The Legend
The Legend

‎25-10-2023 11:45 AM - edited ‎25-10-2023 01:30 PM

What make and model of phone?

When did you last get a replacement SIM?

Some phones (e.g. Google Pixel 8 ) seem to need a "class C" SIM that supports 1.8 Volts and older SIMs only support 3V (class B) and 5V (class A).

A couple of people recently reported that they had to order a replacement SIM for such phones:

You can order a replacement SIM here in case that rectifies the issue:

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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