Getting Error sim not supported contact you carrier
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25-10-2023 11:28 AM
I bought a new mobile and I am getting this error that your sim is no longer supported contact your carrier.
Thanks

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25-10-2023 11:45 AM - edited 25-10-2023 01:30 PM
What make and model of phone?
When did you last get a replacement SIM?
Some phones (e.g. Google Pixel 8 ) seem to need a "class C" SIM that supports 1.8 Volts and older SIMs only support 3V (class B) and 5V (class A).
A couple of people recently reported that they had to order a replacement SIM for such phones:
- https://community.48.ie/t5/Memberships/outdated-sim-card/td-p/60162
- https://www.reddit.com/r/pixel_phones/comments/175dkv3/sim_not_supported_message_help/
You can order a replacement SIM here in case that rectifies the issue:
If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com
