Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Getting Error sim not supported contact you carrier

RISHABHK9212
Newcomer

‎25-10-2023 11:28 AM

Hi,
I bought a new mobile and I am getting this error that your sim is no longer supported contact your carrier.
Thanks
1 person had this problem.
0 Likes
1 REPLY 1

dalyer
The Legend
The Legend

‎25-10-2023 11:45 AM - edited ‎25-10-2023 01:30 PM

What make and model of phone?

When did you last get a replacement SIM?

Some phones (e.g. Google Pixel 8 ) seem to need a "class C" SIM that supports 1.8 Volts and older SIMs only support 3V (class B) and 5V (class A).

A couple of people recently reported that they had to order a replacement SIM for such phones:

You can order a replacement SIM here in case that rectifies the issue:

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes