48 Community

PierceD3697 · ‎10-01-2023

I am moving to Australia. I will need to switch to a new mobile service. How do I unlock my phone from 48?

dalyer · ‎10-01-2023

A phone cannot be locked to 48.

Why do you think that your phone is?

48 actually requires a phone that is not locked to any network and is SIM free.

If you just mean how do you leave 48 and use the phone on another network then all you need to do is disable membership auto-renewal (if enabled), delete your registered card details (if applicable) and then use the phone elsewhere.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

dalyer · ‎10-01-2023

A phone cannot be locked to 48.

Why do you think that your phone is?

48 actually requires a phone that is not locked to any network and is SIM free.

https://48.ie/unlock-your-phone

If you just mean how do you leave 48 and use the phone on another network then all you need to do is disable membership auto-renewal (if enabled), delete your registered card details (if applicable) and then use the phone elsewhere.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

PierceD3697 · ‎10-01-2023

Thank you Dalyer.

dalyer · ‎10-01-2023

You're welcome.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

Emigrating, need to unlock phone.