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Connection

johnfcollins
Newcomer

‎11-04-2021 09:31 AM

My phone is dropping complete connection signal when I try to make a call, I find I need to reboot phone and it works but it also happens when people try to call me.i have had my 48 for a good few years and have not had this problem. Just wondering if anyone else is having this problem or is it my phone that is causing the issue
1 person had this problem.
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2 REPLIES 2

dalyer
The Legend
The Legend

‎11-04-2021 11:30 AM

Try taking the SIM out, gently cleaning it, reseating it and see if that makes any difference. If it doesn't then maybe try a replacement SIM.

https://48.ie/my48/settings > Reorder SIM

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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LukeM0736
Newcomer

‎15-04-2021 01:50 AM

Yeah same problem here, I need to reboot the phone every morning. If anyone tries ringing me before I reboot they get a number not in service message. I’ve moved back to Eir today €9.99 bundle as I couldn’t get the issue sorted.
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