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Charged 3 times - how to get a refund?

wnolan
Newcomer

Hi I was topping up my credit a few days ago and it kept saying unsuccessful, I put in 2 different cards for the payment, 1 twice and ye took the payment 3 times. Can you please refund? Thanks

2 REPLIES 2

wnolan
Newcomer
Hi I was topping up my credit a few days ago and it kept saying unsuccessful, I put in 2 different cards for the payment, 1 twice and ye took the payment 3 times. Can you please refund? Thanks

You'll have to contact 48 support about this.

They don't tend to monitor or respond to posts here on the Community Forum.

To contact them see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).