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Can’t use code to move my number

MarieF4473
Newcomer

‎13-10-2020 10:42 AM

Hi, I requested a code to move my number and the app won’t accept it. I had it resent numerous times and tried it without a - , with spaces, etc. And it is saying it’s an invalid code. How can this be resolved please?
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2 REPLIES 2

MarieF4473
Newcomer

‎13-10-2020 10:54 AM

It’s porting: I dropped the 48 number at the start.
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dalyer
The Legend
The Legend
In response to MarieF4473

‎13-10-2020 12:24 PM

Sounds odd - the porting code should be a PIN not a phone number!

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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