20-05-2021 07:02 PM
I ported my phone today and its been an absolute nightmare. First of all I noticed that imessage was not activating (I had 10.99 credit on my account). I then notice that my relatives in the UK could not send sms's to me either.
So
I have credit on my account
I have reset network settings
I have contacted support (they gave me APN settings etc)
I have now completely reset my iphone
None of the above work, imessage still wont activate and I still can't recieve sms text from the UK althought they can recieve them
Having gone through this process with 2 iphone in my family I thought this would be simple but it causing me real issues as I can't authenicate certain apps either for two fator
Is there any fix other than to port back vodafone
20-05-2021 07:25 PM
20-05-2021 08:02 PM
20-05-2021 08:18 PM
No I don't mean the monthly fee I mean a seperate credit
20-05-2021 09:23 PM
21-05-2021 10:01 AM - edited 21-05-2021 10:08 AM
Thanks
I still am completely blocked from recieving sms's from the UK and verification numbers (? UK based). Imessage activation gave up over night. My credit is now down to 8.90 due to the multiple resets of my phone and the subsequent imessage set up fee. I also tried the sim in an unlocked android phone last night.....same issues plus I couldn't get any data and yes I did add the APN settings outlined.
I went into a vodafone shop this morning in the hope of porting back only to be told that I have to wait for 48hrs on this network before I can port back.
This whole situation is unbelievable. No UK texts, no iMessage, cant verify security codes from my bank or from my COVID 19 vacine booking. Literally I could miss my vaccine because of this. All this and I was told tech support will get back to me in 3-5 days.
My advice .... stay away from this company