13-07-2024
12:38 PM
- last edited on
13-07-2024
01:35 PM
by
dalyer
Got email my plan expired
My payment failed
I'm on auto pay do why this happen
I've tried to renew it'd not letting me proceed ....
13-07-2024 01:35 PM
Are your registered card details still valid?
Was the card updated/reissued perhaps?
Maybe it was a sporadic failure and you just need to buy a membership plan manually for this month before auto-renewal takes over again next time around?
What happens when you try to manually buy a membership plan?
Any error messages?
If you need to contact 48 support about this then see the links in my signature below.
14-07-2024 03:15 PM
mate its very clear theres issues going on. Would be helpful if they actually addressed the problems instead of just letting it build up like this
14-07-2024 03:34 PM - edited 14-07-2024 03:35 PM
Mate, I'm just trying to help.
If what I posted doesn't then contact 48 support for further assistance as I suggested.