Auto-renewal failed & now can't buy plan manually - why?

[LorraineK1325]

Got email my plan expired
My payment failed
I'm on auto pay do why this happen
I've tried to renew it'd not letting me proceed ....

[dalyer]

Are your registered card details still valid?

Was the card updated/reissued perhaps?

Maybe it was a sporadic failure and you just need to buy a membership plan manually for this month before auto-renewal takes over again next time around?

What happens when you try to manually buy a membership plan?

Any error messages?

If you need to contact 48 support about this then see the links in my signature below.

[GianlucaL7988]

mate its very clear theres issues going on. Would be helpful if they actually addressed the problems instead of just letting it build up like this

[dalyer]

Mate, I'm just trying to help.

If what I posted doesn't then contact 48 support for further assistance as I suggested.